About

ABOUT IVAN

"Trusted and reliable partner for outsourcing and offshoring."

I am the founder of Impressive Outsourcing, I bring a wealth of expertise in CX and Service, Contact Centres, and Outsourcing to the table. Whether you are seeking to elevate your business or achieve personal goals, my extensive knowledge and experience are readily available to support your business. With an impressive track record spanning two decades in prominent Australian companies, I have consistently delivered remarkable results, making me a trusted and reliable partner in driving success for you.

Throughout my career, I have led successful CX solutions and remarkable sales growth for Telstra, Sensis, NewsCorp, and Catch.com.au. I’m renowned for my authenticity and high energy!

My unwavering commitment is to help individuals and businesses and have a reputation as a trusted and inspiring leader in the industry.

I hold a certification in Executive Coaching from Swinburne University and Leadership and Teamwork accreditation from Harvard Business School. Additionally, I serve as a Mental First Aid Officer and a member of the Salesforce Service Cloud advisory board.

My diverse skill set, and industry knowledge make me a valuable resource for businesses seeking to optimize their customer experience, service operations and outsourcing strategies.

To find out more, feel free to contact me anytime.

Experience

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Strategy

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Creativity

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ABOUT US

We are working with talented people who can
make your brand like our own brand and make
it easy for you to reach your goals

Addie Moran

Product Manager

Ivan is Australia's no.1 Customer service executive.

Bobby Owen

Creative Director

Justin McGuire

Art Director

Todd McKinney

Software Developer

OUR CUSTOMERS

Our Customers Who Prefer Us on Brand Management and Strategic Consulting

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